{"id":6038,"date":"2026-09-16T08:33:26","date_gmt":"2026-09-16T08:33:26","guid":{"rendered":"https:\/\/alexora-eg.com\/?page_id=6038"},"modified":"2026-09-16T08:33:26","modified_gmt":"2026-09-16T08:33:26","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/alexora-eg.com\/?page_id=6038&lang=en","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<h1>Shipping Policy<\/h1>\n<h2>1. Shipping Areas<\/h2>\n<p>We deliver orders to the cities and governorates covered by our shipping service. Shipping availability may vary depending on the customer&#8217;s location and the delivery service available in the area.<\/p>\n<h2>2. Estimated Delivery Time<\/h2>\n<p>The expected delivery time depends on the customer&#8217;s location and the nature of the order.<\/p>\n<ul>\n<li><strong>Cairo and Giza:<\/strong> 2 to 5 business days.<\/li>\n<li><strong>Other governorates:<\/strong> 3 to 7 business days.<\/li>\n<\/ul>\n<p>Delivery times are estimates and may be affected by factors beyond our control, such as public holidays, weather conditions, or circumstances related to the shipping provider.<\/p>\n<h2>3. Shipping Fees<\/h2>\n<p>Shipping fees are determined based on the customer&#8217;s location and the applicable delivery charges.<\/p>\n<ul>\n<li>Shipping fees may vary depending on the governorate or delivery area.<\/li>\n<li>Free shipping may be available for orders exceeding a specified purchase amount, where applicable.<\/li>\n<li>Any applicable shipping charges will be displayed to the customer before completing the order.<\/li>\n<\/ul>\n<h2>4. Order Tracking<\/h2>\n<p>Customers can track the status of their orders through the available tracking methods provided by the platform or shipping provider.<\/p>\n<p>Depending on the available service, tracking information may be provided through:<\/p>\n<ul>\n<li>An order tracking link.<\/li>\n<li>SMS or WhatsApp notifications.<\/li>\n<li>Customer service support.<\/li>\n<\/ul>\n<h2>5. Shipping and Delivery Providers<\/h2>\n<p>Orders may be delivered through our approved shipping and delivery partners. The shipping provider may vary depending on the customer&#8217;s location, order requirements, and available delivery services.<\/p>\n<p>Where applicable, the name of the shipping provider and relevant tracking information will be provided to the customer.<\/p>\n<h2>6. Shipment Inspection and Acceptance<\/h2>\n<p>Customers may inspect the shipment upon delivery if this option is available through the applicable shipping service.<\/p>\n<p>If the customer notices any visible damage to the shipment or products during delivery, they should notify the delivery representative and contact our customer service team as soon as possible.<\/p>\n<p>Any claims related to damaged products or shipments will be reviewed in accordance with our applicable return, replacement, and refund policies.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy 1. Shipping Areas We deliver orders to the cities and governorates covered by our shipping service. Shipping availability may vary depending on the customer&#8217;s location and the delivery service available in the area. 2. Estimated Delivery Time The expected delivery time depends on the customer&#8217;s location and the nature of the order. Cairo [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6038","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":6038,"ar":6024},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/pages\/6038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alexora-eg.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6038"}],"version-history":[{"count":1,"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/pages\/6038\/revisions"}],"predecessor-version":[{"id":6039,"href":"https:\/\/alexora-eg.com\/index.php?rest_route=\/wp\/v2\/pages\/6038\/revisions\/6039"}],"wp:attachment":[{"href":"https:\/\/alexora-eg.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}